Grievance regarding toll Plaza-Kherki Daula, Gurgaon, Haryana removal

Respected Sir/Madam,

I would like to file a petition against Kherki Daula toll plaza, Gurgaon and Ghauranda toll plaza and bring your attention to the irregularities found in the Kherki Daula toll plaza located at Gurgaon, Haryana and Ghauranda toll plaza, Haryana. There are following questions which are actually needs to be answered by NHAI or Road and transport department of India. I would like to bring your attention to the following points as under:

1) Firstly, this toll plaza (Kherki Daula, Gurgaon) is charging unnecessary amount of Rs 60 for one turn only and not Rs. 80 for both the turns( up and down) for cars/jeeps etc although Govt. of India has fixed the rates to not more than Rs.80 for up and down ?? We are paying Rs. 60 for one turn and then Rs. 60 for another turn. While Ghauranda toll plaza, Haryana is also charging Rs. 110 for one side turn which is totally illegal and malpractice of earning money though these toll plaza's. Earlier this toll plaza was located near Nilokheri, Dist.-Karnal, Haryana which was removed by CM of Haryana Mr. Monohar Lal Khattar.

2) A study by the School of Planning and Architecture in Delhi found that though the expressway was meant to carry interstate traffic between Delhi and Jaipur, it ended up being an intra-city urban road with features of a freeway, which has become its drawback.

3) Loan amount of Rs. 1100 crores in making a 42 Kms Delhi-Gurgaon express highway, which has already been recovered but still toll employee are charging over and excess to the daily commuters on daily basis as a hafta or fund.

4) They have not even given a single U-turn/Fly over to allow heavy vehicle to travel towards darbaripur and hero honda chowk as a result vehicle moves diagonally and causes accidents.

5) Toll tickets are generally valid for 12 hours if we want to make another trip from the same ticket upto 12 hours but its not valid in Kherki Daula Toll Plaza.

6) Service lanes of both sides of the toll plaza are narrow which causes traffic jams on both sides.

7) There is no smart dedicated tag lines at Kherki Daula toll plaza this led to mix up of tagged and non tagged vehicle.

8) Service lanes on both sides of the toll plaza are narrow and this led to jam on the main carriageway.

9) The plaza is congested during peak hours the stretch is used by aprox. 75,000 vehicles daily with a daily turnover of Rs. 43 Lakhs. Ideally a single vehicle should not take more than 2 minutes to cross but commuters says it takes more than 1/2 an hour to cross a kherki Daula toll plaza. Sometimes emergency vehicles also stuck at plaza.

7) The toll was almost increased by three times at the Kherki Daula toll plaza for all vehicles to compensate for the removal of the Sirhaul plaza. At present, a private car driver pays Rs 59 as toll for each trip, while a light commercial vehicle driver pays Rs 87. A mini bus driver pays Rs 87 and bus and truck drivers pay Rs177.

8) The Manesar toll plaza hits manesar based firms badly.

9) Locals, who live in villages around the toll plaza, say they have to suffer in many ways. Villagers say sometimes they get stuck in jams while on their way to hospital during medical emergencies. They said frequent clashes take place between them and toll staff.

10) Residents of areas in and around the toll plaza allege that there has been an increase in pollution levels in the region as nearly 75,000 vehicles stop at the toll every day for more than 15 minutes. Almost 28,500 tonnes of carbon dioxide and other harmful gases are released at the toll plaza in a year due to the stoppage of vehicles.

So we all the local residents of the Manesar based people Vatika India next, DLF, Orris and all local villagers wants this looting toll plaza to be removed with immediate effect or to be shifted to somewhere else. People of the Manesar is quite angry and frustrated by paying unwanted tolls at these toll plaza's.

Hoping the Positive initiative from your end to curb these corrupted toll plaza to be removed completely from our society so that they may not flourish again and create a massive environment free of corruption.


Thanks & Regards

Nishchint Sharma
Vatika India Next, Sector-82
Gurgaon, Haryana
Ph:-9953209644/9810865014