Tata Photon is worst

Signatures:
  0 (Goal: 1,000)

Petitioning: Tata Photon

Petitioner: Nobo Boro started on December 17, 2010

To the Tata Photon,

This is to inform you that recently I bought a Tata Photon Plus on Pre-Pay. First of all I've an email almost 2 month earlier and I got a call from an executive, whose name was Abhishek and his mobile number is 9718696390. As the deal offered wasn't satisfactory to me, so at that time I didn't bought it. He keeps on sending the promotional of Tata Photon and finally I called him to buy it.

He arranged to call me and send an executive to deliver the Tata Photon. The executive came on 4 December 2010 to deliver it, whose name was Abhimanyu and his phone number was 9268561234.

As per the promotion, the speed of Tata Photon is up to 3.1, which is absolutely false. The transfer rate is around 12 to 20 kbbs while downloading something.

The problem arise on 15 December 2010 that my Tata Photon stops working. The error message I was getting that 678 error. I then called up to the customer service and the executive on the other informed that my service is barred as I need to deposit document.

Strange: When executive came to my place to deliver the device, he collected the money along with the documents.

Then I called to Abhishek and he given a number to contact Mr. Mittal, whose no. is 921201234. He told me that my application has been discarded and he forwarded the details further and assured that the device will be activated before 1st half on next day, but didn't. I then called to Mr. Mittal, but he didn't pick my call up.

1. My concern is that if my application is discarded due to document, then where is my document?
2. If application is discarded due to document, why they didn't even bother to called me for the same and sends some to collect the documents again?

A) If the document is lack, send someone to collect it again, as you taken away my money and you're the service provider.
B) If you can't afford the service to me, return my money, so that I can look for alternate.

I need immediate resolutions

My Tata Photon number is 9268397539. I'm waiting for your reply soon.


Regards,

Nobo Boro
+91 75030 1 2121.