Case against Online shoppers - vivanwear.com

Signatures:
  0 (Goal: 50)

Petitioning: Vivanwear.com

Petitioner: Durga D started on November 5, 2017

Hi,

Case against the vivanwear.com online shoppers, I have purchased a saree in the above mentioned site on August, 2017 and paid rupess RS. 1300. I have received the item in next 4 days but the item quality was not good. So, I returned the item within three days to the same address given in the site (delivered proof attached below). The shop person told me like they will refund my amount to my account. But still I didn't get any response from the shop person. Can you please file case against the site.